Refund Policy

At Swapna Uraan Tour and Travels Pvt Ltd., in the event of cancellations or modifications to your bookings, we have formulated a transparent refund policy to facilitate a smooth process. Please review the following guidelines:

Refund Processing Time:

Refunds for eligible cancellations will be processed within 7 bank working days from the date of cancellation request receipt.

Eligibility for Refunds:

Refunds will be provided for cancellations made in accordance with our cancellation policy, as outlined in your booking confirmation or as communicated by our customer service team.

Cancellation Fees:

Any applicable cancellation fees will be deducted from the total amount paid before processing the refund. Please refer to our cancellation policy for detailed information on applicable charges.

Refund Method:

Refunds will be issued through the original mode of payment used for the booking. For example, if you made the payment via credit card, the refund will be credited back to the same credit card.


You will receive an email confirmation once the refund has been processed. Please allow up to 7 bank working days for the refunded amount to reflect in your account, depending on your bank’s processing time.

Contact Information:

If you have any questions or require further assistance regarding your refund, please don’t hesitate to contact our customer service team:

Office Address:

Swapna Uraan Tour and Travels Pvt Ltd.
Arifbari , Barrackpore Road, Barasat, North 24 Parganas, West Bengal – 700125

Phone Numbers:
+91 7568205109
+91 9666154888


Thank you for choosing Swapna Uraan Tour and Travels Pvt Ltd. for your travel needs. We look forward to serving you again in the future.