Privacy Policy

At Swapna Uraan Tour and Travels Pvt Ltd, we understand that plans can change, and sometimes you may need to cancel your travel arrangements. To ensure transparency and fairness to all our customers, we have established the following cancellation policy:

Cancellation as per Date of Booking:

Booking Day – 30 Days: A communication charge of Rs. 2000.00 per person or as per actual incurred costs will be applicable.

30 – 15 Days Prior to Departure:

Cancellation made between 30 to 15 days before the departure date will result in a cancellation fee of 25% of the total tour cost.

14 – 07 Days Prior to Departure:

Cancellations made between 14 to 7 days before the departure date will result in a cancellation fee of 50% of the total tour cost.

07 – 03 Days Prior to Departure:

Cancellations made between 7 to 3 days before the departure date will result in a cancellation fee of 75% of the total tour cost.

02 Days/No Show:

Cancellation made within 2 days of departure or in case of a no-show will result in a cancellation fee of 100% of the total tour cost.

Please note that these cancellation fees are applied to cover the costs incurred by Swapna Uraan Tour and Travels Pvt Ltd for processing your booking and securing arrangements with our partners. We recommend that you carefully review your travel plans before booking to avoid any inconvenience.

For cancellations, please contact our customer service team at +91 7568205109 | 9666154888 or visit our office at Arifbari , Barrackpore Road, Barasat, North 24 Parganas, West Bengal – 700125 and provide your booking details for assistance. Thank you for choosing Swapna Uraan Tour and Travels Pvt. Ltd., and we hope to serve you on future travel adventures